Avaya 9600 series ip phones 9601, 9608, 9611g, 9621g, 9641g, 9620l, 9630g, 9650c, 9670g, duration. This shopping feature will continue to load items when the enter key is pressed. We are connecting to a customers switch and they sent us a couple of avaya 9611g phones to test with. Avaya model 96089611g ip desk phone quick reference guide calling a person from the contacts list you can call a contact in your contacts list by using the arrows to highlight the name. How to install the avaya bm12 button module metroline, inc. You can also enter a phone number manually using the text box on the bottom left of the avaya communicator main screen 3. Avaya 9611g configurarion freepbx community forums. Avaya 9608 phone user guide consolidated technologies, inc. If you are using a headset, press the headset button and dial the number. Press the button to program when it prompts as the phone is starting up. When i plug the phone in, it only gets the an ip from the default vlan. Please be careful of the following while installing the. Avaya collaboration experience avaya collaboration experience on the avaya 9641gs deskphone sip version only takes advantage of the large, color display to deliver touchscreen calling and easy access to a select group of features that are critical to collaboration, including. Basic instructions on the avaya 9611g including what the buttons do, how to handle calls, and voice mail 9611g avaya desk phone training video for the 9611g avaya desk phone.
The following is a stepbystep guide for using the call forwarding feature of an avaya 9611 telephone. The 9611g ip telephone provides this information in color. Speaker press speaker to use the twoway speakerphone. Avaya 9611 phone user guide consolidated technologies, inc. Volume button press the volume button to adjust the volume of the handset, headset, speaker, or ringer. The company began as the business communications portion of lucent technologies and became its own organization in 2000.
Basic instructions on the avaya 9611g including what the buttons do, how to handle calls, and voice mail features. I have a 9611g working to a remote vpn, all is good. To enable the current ring pattern on your phone, press save. Catalyst 2940, 29502955, 2960, 2970, 3550, 3560, 3750, 2900xl3500xl factory reset. Cis secure computing products avaya 9611g tsg approved ip. If we cant repair it, well replace it or reimburse the purchase price with an amazon egift card. Im not sure what im missing to get this phone to login to our vpn. Ovislink avaya call center headsets corded ip headsets. On a 9611g set use the down navigation arrow to navigate to the softkey for the log out application and press select or ok on. The phone button will bring you the main screen that shows your line and preprogrammed buttons on your phone.
Using avaya 96089608g9611g ip deskphones sip avaya inc. Avaya ip 9611g desk phone quick reference guide basic phone layout. Where to download the avaya 9611g ip deskphone pdf manual. Avaya model 9608 9611g ip desk phone quick reference guide calling a person from the contacts list you can call a contact in your contacts list by using the arrows to highlight the name. The avaya 9611g phone supports session initiation protocol sip for signaling and h. If an ip address has not been manually configured in the phone, the. Link disclaimer avaya is not responsible for the contents or reliability of any linked web. Provisioning your avaya ip phones with 3cx step by step. This release supersedes all previous avaya deskphone sip 6. The video demonstrates how to setup avaya ip phone 1616. Basics make a call transfer a call hold a call redial last call send all calls call history. Avaya 9611g basics avaya 9611g phone feature call forward description.
Our firewall is a cisco asa 5510 with xauth enabled. Installing and maintaining avaya 960196089608g9611g. Click at the following image to go to the compatible headsets page. When a call is placed, a call notification will appear in the. Avaya telephone how to log out log in a telephone page 1 of 1 to log out a telephone. Avaya, avayas agents, servants and employees against all claims, lawsuits, demands and judgments arising out of, or in connection with, subsequent modifications, additions or deletions to this documentation, to the extent made by end user. Includes 247 tech support setup, connectivity issues, troubleshooting and much more. However, there is no guarantee that interference will not occur in a particular installation.
To learn more about the 9611g ip deskphone and 9600 series ip deskphones contact your avaya account manager, avaya authorized partner or visit avaya. Tap the right arrow to connectconfigure your headset. This link should take you directly to the selected product training page once you have provided your avaya learning login credentials. Avaya may require the designated processors to be identified in the order by type, serial number, feature key, instance, location or other specific designation, or to be provided by end user to avaya. When you receive an incoming call, the incoming call is usually selected automatically.
Avaya provides a limited warranty on avaya hardware and software. If an ip address has not been manually configured in the phone, the phone. However, you may also access any avaya learning page by doing the following. Install and use the equipment according to the instruction manual. Hang up the phonecall forwarding after three rings or when busy. Plantronics and avaya communicator quick setup guide. Sold by voip expert and ships from amazon fulfillment. Avaya phone systems offer users the ability to create and update voice messaging. The phone is optimized for use with avaya aura communication manager. You are now leaving avaya support and entering the avaya learning website. The 9641g has a color graphical display, larger touch screen and, high definition audio quality.
Deskphone edition for 9600 series ip telephones, installation and. View online or download avaya onex 9608g user manual, instruction manual, manual. Avaya 96 series manuals and user guides, handsets manuals. I have a feeling it is something wrong with the phone itself. Installation and configuration of avaya 16009600 series ip. Refer to your sales agreement to establish the terms of the limited warranty. If you are using the speakerphone, press the speaker button and dial the number. Select the type of number entered work, mobile, home, handle. Downloading documents for the most current versions of documentation, see the avaya support. Administering 96089608g9611g9621g9641g ip deskphones h.
It is the perfect choice for everyday office workers like salespeople, executives, and operators. That is where i am getting lost, they have the vpn link on the avaya deskphone code locked. Enter the telephone number and press primary if applicable. To call a nonprimary number, select the person, press details. Under select adapter, tap dhsg, which is used for the ehs adapters. Then click the phone icon to the right of the contacts name that you would like to call 2. The home button will bring up programming options for you to customize your phone. Full name required company name required phone number email additional comments. Avaya 9611g headsets compatible headsets with the avaya 9611g ip gigabit telephones from top manufacturers.
Do not configure ipv6 address manually, use autoconfiguration instead. Installing and maintaining avaya 96089608g9611g9621g9641g. Im trying to setup an avaya 9611g to connect to my network via our vpn. The contacts button allows you to store names and phone numbers for easy dialing. Competitively priced and high performing, the avaya 9641gs ip deskphone has a color graphical display, large capacitive touchscreen, high definition audio quality, gigabit ethernet, a secondary ethernet port, and support for up to three 12 or 24button expansion modules.
I have the vlan configured as the default and voice vlan configured of 157. Headset press headset to use the headset, if one is connected only his headset cords are compatible with the 9608 and 9611g phones. The lights will turn off once you have listened to your new messages. Next posthow to check call logs on your avaya ip office phone. Select the person or primary number you want to call. Avaya 9611g ip deskphone provide everyday users with enriched communications capabilities the 9611g ip deskphone is an 8line intermediate telephone ideally suited for everyday users who consider their phone to be one of many useful communication tools and who rely on common functions like directory and. Use the support by product shortcut at the top of each page, and select your product and release to find the latest product and support notices, the latest and top documentation, latest downloads, and the top solutions that agents are using to close customer tickets. Provisioning of avaya 9601, 9608g, 9611g, 9621g and 9641g. Press headset to use the headset, if one is connected only his headset cords are. Jabra pro 9450 flex wireless headset package for avaya.
A navigation icon appears in the phone display to indicate that you can scroll to more. Avaya 9608 phone user guide answering and making calls placing a call lift the handset or just dial a extension or outside number starting with 9 calling a person from the contacts list press the contacts button. Ive tried all sorts of different settings on the phone but nothing seems to be working. Installing and maintaining avaya 96089608g9611g9621g. Press the avaya menu key black button with the a icon located directly below the round navigation button 2. It keeps failing at exchanging keys with ike phase 1 no response. Unfortunately, the whole system does ask for a user manual, not only for the initial setup which you would need to perform with every new installation, but also during the day to day use in case youve never worked with avaya phones. Link disclaimer avaya is not responsible for the contents or reliability of any linked. Avaya 9611g ip telephone 700480593 the avaya 9611g ip phone is a fullfeatured gigabit ip desk phone that provides 24 programmable line and feature buttons. This avaya 9611g phone is a modified version that connects to your network like any other 9611 phone. About avaya businesses are built on the experiences they provide and every day millions of. Issued october 21, 2014 jt massey 96089611g iptelephone page 1 of 4 phone quick reference guide qrg 96089611g iptelephone.
Press your voicemail button round envelope button or dial the voicemail extension 3283300 and listen for the voice prompt. Since you are dialing from your avaya desk phone, the system will recognize your mailbox number so you will be prompted for your password only. The 9611g ip deskphone is an 8line telephone ideally suited for users that consider their phone to be one of many useful communication tools, and rely on common functions like directory and speed dial to enhance productivity and communications. The avayaprovided upgrade file includes lines that direct the phone to get 46xxsettings. If the phone obtains the file, its contents are interpreted as an additional script file. Just refer to the avaya aura communication manager feature description and implementation manual for more information. Avaya 9611g, 9640g ip phone reset resetting devices to. The difference is the addition of positive disconnect onhook security. Unfollow avaya 9611g to stop getting updates on your ebay feed. Avaya ip office how to install an avaya 9630g ip telephone. Avaya ip office power demo setup video tutorial duration. Follow these simple instructions and be ready to communicate in minutes.
Once you have these extensions configured, you need to obtain the sip credentials. Jabra pro 9450 flex wireless headset package for avaya telephones the jabra pro 9450 flex is an ideal choice for blended telephony environments. When it come to voip phones, once you figure out the main functions like picking up the call, storing the number, forwarding the call and checking the voice mail, most of the other functions can be ignored if your position doesnt ask for it. In addition, avayas standard warranty language, as well as information regarding support for this product while under warranty is available to avaya customers and other parties through the avaya. Installing and administering avaya 960196089611g9621g. Press home to configure your phones options and settings. For a print out summary of the user guide, please see.
Cis secure computing products avaya 9611g tsg approved. The avaya 9641g ip phone is a multiline premium deskphone ideally suited for people who spend considerable amounts of time on the phone and who rely on intelligent communications and productivity enhancing capabilities. Avaya 9611g manual manual 29 pages avaya 9611g manual manual 2 pages avaya onex h. Normally you can find sections for configuring extensions for sip softphones like xlite. Trademarks all other trademarks are the property of their respective owners.
Jul 24, 2017 avaya ip office platform web self administration and 9. When prompted, place your headset on the charging dock connector. So i am trying to do this all remotely or on my own since they say it is not their end of things. If you have avaya ip office, you should be able to setup ip extensions for voicent software, please check the user manual for your avaya ip office. Voicemail instructions for avaya messaging north dakota itd. The following are resources to help you use your avaya 96089611g deskphones. When configuring your ip office for use with an ip phone, there are a few prerequisites that should be checked. Videos and tips on using the avaya support website can be found here. Using avaya 96089608g9611g ip deskphones sip january 2014 3. Avaya 9611g headsets headsets for the avaya 9611g telephones.
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